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5 Franchise Tips to Ease Friction
Franchise businesses account for a whopping 10.5% of all companies with paid employees. According to the U.S. Census Bureau, they account for $1.3 trillion in sales across various industries. Franchising enables brands to grow [...]
20-Plus Cell Phone Repair Operators File Arbitration Claims Against Assurant
About 20 franchisees who own 50-plus Cell Phone Repair stores have filed individual arbitration actions against parent company Assurant, alleging "deceitful business practices" benefitting the franchisor "at the franchisees' expense." More are coming, [...]
CPR Owners Sue Parent Assurant for ‘Onerous’ Burden Amid Sector Churn
Many Cell Phone Repair operators were excited when their new parent, insurance giant Assurant Inc., bought the brand from investment firm Merrymeeting Group in 2019, with the typical gushing by both parties. “Assurant is well positioned to help continuously drive new traffic to CPR stores,” said Merrymeeting Group Founder John Davies in one statement at the time. The kind words are history, with the CPR Independent Owners Association suing Assurant, claiming it “changed the deal” and imposed “onerous new burdens on its franchisees, wholly to benefit itself at their expense,” said a lawsuit seeking class-action status filed last June.
Join our Association
The formation of the Cell Phone Repair Independent Owners Association (CPRIOA) creates an effective stage for member franchisees to discuss and debate critical issues. Through more efficient communication and mutual understanding, the CPRIOA can play an instrumental role in developing healthy and long-lasting relationships with all stakeholders in our ecosystem.