CPRIOA News
5 Franchise Tips to Ease Friction
Franchise businesses account for a whopping 10.5% of all companies with paid employees. According to the U.S. Census Bureau, they account for $1.3 trillion in sales across various industries. Franchising enables brands to grow and quickly open multiple locations. People who [...]
20-Plus Cell Phone Repair Operators File Arbitration Claims Against Assurant
About 20 franchisees who own 50-plus Cell Phone Repair stores have filed individual arbitration actions against parent company Assurant, alleging "deceitful business practices" benefitting the franchisor "at the franchisees' expense." More are coming, with an expected 35 arbitration claims total [...]
CPR Owners Sue Parent Assurant for ‘Onerous’ Burden Amid Sector Churn
Many Cell Phone Repair operators were excited when their new parent, insurance giant Assurant Inc., bought the brand from investment firm Merrymeeting Group in 2019, with the typical gushing by both parties. “Assurant is well positioned to help continuously drive new traffic to CPR stores,” said Merrymeeting Group Founder John Davies in one statement at the time. The kind words are history, with the CPR Independent Owners Association suing Assurant, claiming it “changed the deal” and imposed “onerous new burdens on its franchisees, wholly to benefit itself at their expense,” said a lawsuit seeking class-action status filed last June.
Cell Phone Repair FRANCHISEE Tells ALL (2022)
This video talks about Shane Mericle and the Cell Phone Repair Franchise and tells all about his experience as a Cell Phone Repair franchisee – from the hours he dedicates to the business to the products and services that [...]
Cell Phone Repair Owners Sue Parent Assurant Alleging Deceitful Practices
When insurance giant Assurant Inc. bought CPR Cell Phone Repair in 2019, many operators in the 825-unit mobile device repair franchise were hoping for more business from their new parent. But CPR's Independent Owners Association is now suing Assurant, claiming "it changed the deal" and imposed "onerous new burdens on its franchisees, wholly to benefit itself at their expense," the lawsuit claims.
Cell Phone Repair Independent Owners Association Calls Out Fortune 500 Company for Deceitful Business Practices Harming Small Business Owners
Franchisees Lose Hundreds of Thousands of Dollars Based on False Claims from Franchisor Palm Desert, CA (September 23, 2022) – Cell Phone Repair Independent Owners Association (CPRIOA) announced a class action lawsuit had been filed against Assurant, a Fortune 500 [...]
April 2022
4/7/2022: Letter from AAFD to CPRIOA: AAFD Total Quality Franchising Chapter of the Year Award
September 2021
9/10/2021: Letter from Assurant to CPRIOA: Assurant’s Letter
August 2021
8/25/2021: Letter to Assurant on behalf of the CPRIOA/Legal Representation MMI-CPR & Assurant – Association Representation (AMM)
July 2021
7/12/2021: CPRIOA Press Release: Total Quality Franchising Award and Nominees Press Release: TQF Awards
March 2021
3/31/21: CPRIOA Board of Directors Election Results Correspondence BofD Election Results Letter 3-31-21
3/28/21: CPRIOA Dallas training was a SUCCESS thanks to YOU! Cell Phone Repair – Training Follow up Letter
March 8 – March 15th: Notice of Nominations & Elections for CPRIOA Board of Directors: Notice of Nominations CPRIOA 2021
February 2021
2/26/2021: CPRIOA is sponsoring a 3-day training event on March 23 – 25th in Dallas, TX. Click to read the email communication sent out about this event: CPRIOA Training and Meet Up
2/9/2021: AAFD sends FDD Disclosure Request letter to Corporate: Request for FDD Disclosure – CPRIOA 2021
July 2020
7/22/2020: CPR response to ‘Distressed’ royalty caps
7/22/2020: CPRIOA request for clarification for ‘Distressed’ royalty caps
7/9/2020: CPRIOA send 2nd Request for FDD Disclosure letter to Corporate: 2nd Request for FDD Disclosure – CPRIOA
7/7/2020: Read the latest letter to Corporate regarding the Expansion Agreement with Batteries+
June 2020
In October 2019, CPRIOA began discussions with Cell Phone Sandbox to establish a reliable and consistent recycle solution for LCD/OLED screens for our CPRIOA members. In October, Cell Phone Sandbox began processing LCD/OLED recycling for multiple CPRIOA members under an initial provisional agreement. Since that time, we have advanced the program, to include a new program exclusive to CPRIOA members, that achieves the highest LCD/OLED recycling monetary returns for our members. LCD Buyback Pamphlet for IOA MEMBERS
May 21, 2020
CPRIOA’s request for a dialogue to discuss potential impact of proposed Batteries+Bulbs co-branding initiative. Proposed System Modifications
March 5, 2020
CPRIOA engages Robert L. Purvin, Jr., AAFD’s Chairman & CEO and nationally recognized franchise Attorney, to evaluate CPRIOA’s proposed Territory and Royalty Amendment to CPR Franchise Agreements. Advice to CPRIOA Members re Proposed Franchise Amendment
January 28, 2020
CPRIOA Formation Press Release
November 2019
Cell Phone Repair announces the formation of their Independent Owners Association (CPRIOA). Nov 21 2019 – Announcement of formation of CPRIOA
October 2019
CPRIOA hosts device sales training that fundamentally changes the direction of the franchise. CPRIOA Hosts Landmark Device Training
CPRIOA signs deal with Square credit card processing that greatly enhances franchisee visibility and reporting, while dramatically reducing credit care processing fees. CPRIOA Inks Deal with Square